Set up home delivery and refills for your prescriptions

Medicare plans provide the opportunity to have your prescription drugs delivered to your door. Express Scripts (ESI) Mail Order Pharmacy and Amazon Pharmacy Home Delivery are our home delivery pharmacy services. There is no difference between drugs delivered by them and those you pick up at your walk-in pharmacy. Ordering your long-term prescription drugs from ESI Mail Order Pharmacy or Amazon Pharmacy Home Delivery is a good idea because you:

  • Get free shipping on all orders.
  • Make fewer trips to the local pharmacy.
  • Refill and check the status of your prescriptions online.
  • Talk to pharmacists, 24 hours a day, seven days a week.

New Prescriptions From Your Provider

If you have a prescription for a new maintenance medication, it's easy to get started with Express Scripts (ESI) Mail Order Pharmacy or Amazon Pharmacy Home Delivery. All you need is to have your provider send your prescription to ESI Mail Order Pharmacy or Amazon Pharmacy Home Delivery.

  • ESI Mail Order Pharmacy (via phone): 888-327-9791
  • Amazon Pharmacy Home Delivery (via fax): 512-884-5981
  • Amazon Pharmacy Home Delivery (via phone): 855-206-3605

Refills

Your prescription drug will usually be delivered within 14 days of sending your first order. You may receive refills even faster.

  • To ask for a refill, call ESI Mail Order Pharmacy at 866-325-5236 (TTY: 711), 8 a.m. to 8 p.m., seven days a week.
  • To ask for a refill, call Amazon Pharmacy Home Delivery at 855-445-1459 (TTY: 711), 8 a.m. to 8 p.m., seven days a week.