When your Medicare Advantage plan includes an over-the-counter (OTC) benefit, you can get an OTC card that can be used to shop for a wide range of health-related items.
Please note, the product list is subject to change. Items, quantities, sizes, and brands may change depending on availability. Only certain brands are included. Learn more about noncovered items.
Get the information you need to make the most of your EmblemHealth OTC benefit.
Your monthly benefit allowance and how you get your OTC items depends on the plan you join. Please see your Evidence of Coverage or Cost-Sharing Guide for more information. You can also call EmblemHealth Medicare Connect Concierge for help.
Please note, your OTC benefit amount may only be used within the benefit month and will not roll over.
You should receive mail-order items within seven business days from the time of receipt of your order.
Items, quantities, sizes, and values may change depending on availability. Items may also vary based on the manufacturer and availability. If an item is out of stock, a similar product of equal or higher value will be shipped.
Last Updated 10/01/2025
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