Frequently Asked Questions on Auto-Pay System


Date Issued: 2/22/2018

The auto-pay feature is available. A recent system error was fixed. If you received a message that recurring payments stopped and have questions, you may find the answers below. Please call the Customer Service number on the back of your card if you need further assistance.

Member Update
Our Call Center is currently experiencing extremely high volume and longer wait times. For questions related to COVID-19, visit our COVID-19 FAQs