We discovered that personal information had been shared. Find out what we’re doing to protect your privacy.
Date Issued: 11/14/2016
On October 13, 2016, GHI, which is affiliated with EmblemHealth, discovered that personal information had been included on the mailing labels affixed to certain members’ Medicare Part D Evidence of Coverage packages, which were mailed between October 3, 2016 and October 14, 2016. While there have been no reported cases of any member information being accessed or used improperly, we are taking aggressive action on behalf of our members as a precaution. We have notified affected individuals by mail about this incident and are providing these members with free credit monitoring service for 24 months, a dedicated helpline, and $1 million dollars of identity theft insurance through AllClear ID, a leading provider in identity protection.
Members who believe that they received this information and either did not receive the notification letter or have questions should call the AllClear ID helpline, at 855.865.4454, Monday through Saturday, 9 am to 9 pm Eastern Standard Time (excluding national U.S. holidays).
