If you have Medicaid Managed Care or Child Health Plus with EmblemHealth, please call our Customer Service department at 855-283-2146. Our staff is available Monday through Friday (excluding major holidays), 8 am to 6 pm, and our automated service is available 24 hours a day, seven days a week. You may also log in to myEmblemHealth, 24 hours a day, 7 days a week to:
- Review the most up-to-date listing of network doctors and other providers
- Select or change your PCP
- Request a replacement ID card
- View your benefits
- Change your PIN
- Read member newsletters
- Get preventive health information
If your child is already a Child Health Plus member, please have his or her ID available. If your child is not yet a member, please be ready to provide your or his/her Social Security number.
NEW: Currently pregnant or planning to start a family?
Medicaid and HARP members (ages 18-45) who are currently expecting or planning to start a family can now access our telehealth portal. Get information on childbirth education classes (free of cost), breastfeeding support, nutrition, child safety, and more. There is no out-of-pocket cost to join.
To learn more, or to join, call 855-283-2146 (TTY:711) and ask to enroll. You will receive a text from EmblemHealth to register.
Looking to become an EmblemHealth member?
For general questions about Child Health Plus, Medicaid Managed Care or HARP and to apply, call: 888-447-2863, Monday through Friday, 8 am to 6 pm.