Provider Portal Updates

NEW YORK, NY – As families across New York prepare for the start of the Holidays, EmblemHealth, one of the nation’s largest nonprofit health insurers, hosted community events across Brooklyn and Queens—donating food and other resources to residents and community members.

“We know that food insecurity concerns rise during the holiday season,” said Beth Leonard, Chief Corporate Affairs Officer “Providing communities with healthy resources should go beyond this time of year. After everything we have overcome as a city, now is the time recommit ourselves to helping one another and building back a healthy strong New York City.”

The holiday events were part of an ‘Healthier for the Holidays’ series organized by EmblemHealth and held in partnership with The Campaign Against Hunger. EmblemHealth joined local elected officials and community groups to distribute food, toys, school supplies, and healthy resources during each event.

Participating elected officials included Councilmember/ Brook Borough President-Elect Antonio Reynoso, State Senator Zellnor Myrie, Assembly Members Latrice Walker, Diana Richardson, and Councilmembers-Elect Crystal Hudson and Rita Joseph.

In total EmblemHealth gave away:

• 3,300 family meals which included options of turkeys, hams, or roaster chickens fresh produce, and other dinner items.

For more information on how to stay healthy during the holidays, visit EmblemHealth’s website.

NEW YORK, NY – As families across New York prepare for the start of the Holidays, EmblemHealth, one of the nation’s largest nonprofit health insurers, hosted community events across Brooklyn and Queens—donating food and other resources to residents and community members.

“We know that food insecurity concerns rise during the holiday season,” said Beth Leonard, Chief Corporate Affairs Officer “Providing communities with healthy resources should go beyond this time of year. After everything we have overcome as a city, now is the time recommit ourselves to helping one another and building back a healthy strong New York City.”

The holiday events were part of an ‘Healthier for the Holidays’ series organized by EmblemHealth and held in partnership with The Campaign Against Hunger. EmblemHealth joined local elected officials and community groups to distribute food, toys, school supplies, and healthy resources during each event.

Participating elected officials included Councilmember/ Brook Borough President-Elect Antonio Reynoso, State Senator Zellnor Myrie, Assembly Members Latrice Walker, Diana Richardson, and Councilmembers-Elect Crystal Hudson and Rita Joseph.

In total EmblemHealth gave away:

• 3,300 family meals which included options of turkeys, hams, or roaster chickens fresh produce, and other dinner items.

For more information on how to stay healthy during the holidays, visit EmblemHealth’s website.

Here are some helpful tips:

Adding documentation to a preauthorization request: Need to provide documentation in support of an initial request for services, a concurrent review update, or a discharge plan? Simply look up the original preauthorization request, use the “Add Supporting Documentation” button, and add up to five attachments. For step-by-step instructions, see our Search and View Preauthorizations Quick Reference Guides for EmblemHealth and ConnectiCare.

PCP Member Panel Reports: This useful resource is relatively new for our ConnectiCare primary care providers (PCPs). To effectively use this report, we recommend that you check in regularly to see:

• A complete list of the patients in your panel
• A list of newly assigned patients who are ready to be invited for a new patient visit.
• For EmblemHealth, which New York Medicaid members are homeless, restricted recipients, and/or are HARP eligible to determine if special rules apply.
• Members with coverage up for recertification. Remind your patients to submit their renewal documents on time.

You can see the report on-screen or download it to Excel. Once in Excel, you can add your own columns to track patient visits, preventive care, immunizations, and more. Review the following to see how to view the PCP Member Panel Report:

• Read this guide (EmblemHealth/ConnectiCare), and/or
• Watch this short video (EmblemHealth/ConnectiCare).