Your employer has chosen our HIP Prime® HMO Standard Option plan as one of the health benefit options available for federal employees and retirees. You can get quality care in network with a $0 copay on routine physical exams, well child care and more.

Your primary care physician: a partner for good health

The first thing you should do when you subscribe to HIP Prime HMO is choose a primary care physician (PCP) for yourself and your enrolled family members. When you call to make an appointment, be sure to let your doctor know that you’re a HIP plan member. Remember to bring your ID card to your appointment. It confirms that you’re eligible. You can change your PCP at any time, by phone or online.

Enrollment: 1-800-624-2414, (TDD 711) Monday to Friday, 8 a.m. to 6 p.m. (closed on weekends.)

Customer Service: 1-800-447-8255, Monday to Friday, 8 a.m. to 6 p.m. (closed on weekends.)

Enrollment Codes and Rates 2020

These rates do not apply to all enrollees. If you are in a special enrollment category, please refer to the FEHB Program website or contact the agency or Tribal Employer which maintains your health benefits enrollment.








Type of Enrollment

Enrollment Code

Gov’t Share

Your Share

Gov’t Share

Your Share

Category 1 Your Share

Category 2 Your Share

Standard Option Self Only








Standard Option Self Plus One








Standard Option Self and Family









These rates do not apply to all enrollees. If you are in a special enrollment category, please refer to the FEHB Program website or contact the agency or Tribal Employer which maintains your health benefits enrollment.

Non-Postal rates
 apply to most non-Postal employees. If you are in a special enrollment category, refer to the Guide to Federal Benefits for that category or contact the agency that maintains your health benefits enrollment.

Postal Category 1 rates
 apply to career employees covered by the National Postal Mail Handlers Union (NPMHU), National Association of Letter Carriers (NALC) and Postal Police bargaining units.

Postal Category 2 rates
 apply to other non-APWU, non-PCES, non-law enforcement Postal Service career employees, including management employees, and employees covered by the National Rural Letter Carrier’s Association bargaining unit.

Special Guides to Benefits are published for American Postal Workers Union (APWU) employees (see RI 20-2A) including Material Distribution Center, Operating Services and Information Technology/ Accounting Services employees and Nurses; Postal Service Inspectors and Office of Inspector General (OIG) law enforcement employees (RI 70-2IN); Postal Career Executive Service (PCES) employees (see RI 70- 2EX); and non-career employees (see RI 70-8PS).

Career APWU employees hired before May 23, 2011 will have the same rates as the Category 2 rates shown below. In the Guide to Benefits for APWU Employees (RI 70-2A) this will be referred to as the “Current” rate; otherwise, “New” rates apply.


For further assistance, Postal Service employees should call:

Human Resources, Shared Service Center, 1-877-477-3273, option 5 (TTY: 1-866-260-7507)

Postal rates do not apply to non-career postal employees, postal retirees, or associate members of any postal employee organization who are not career postal employees. Refer to the applicable Guide to Federal Benefits.    

HIP Standard Option | EmblemHealth

Summary of Benefits and Coverage:

As always, with your HIP FEHB High option plan (HIP Prime HMO) you have access to network doctors and hospitals throughout all five boroughs of New York City, Long Island, Westchester, Rockland and Orange counties.

And your network has grown! Through our expanded network you now also have access to 25,000 more medical professionals and 37 more hospitals and facilities throughout these additional counties: Albany, Broome, Columbia, Delaware, Dutchess, Fulton, Greene, Montgomery, Otsego, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren and Washington.

And rest assured, you will continue to have access to the area’s top hospitals, like:

  • The Hospital for Special Surgery
  • North Shore-Long Island Jewish Health System
  • Memorial Sloan-Kettering Cancer Center
  • NYU Hospital Center
  • Montefiore Medical Center
  • And many more

Need to see a doctor?

In your secure member portal, myEmblemHealth, you have convenient access to your personal information, including benefits and valuable health management tools.

Stay on top of your benefits

When you sign in, you can:

  • Review your health benefits.
  • View your prescription history.
  • Look up covered drugs and locate a pharmacy.
  • Find claims information (such as claim or prior approval status, the amount paid toward your deductible and much more).
  • Order ID cards.
  • Download forms.
  • Update personal information, such as your email address.

Assess and track your health

With myEmblemHealth, you can take a more active role in your health by using a range of online self-management tools like the following:

  • Health Assessment (HA) — Get a customized picture of your health and receive recommendations to improve unhealthy behavior that affects your quality of life and your health status. We also encourage your adult covered dependents to complete their own HA.
  • Personal Health Record (PHR) — Keep your health records well-organized right in one secure place. Copies of your PHR can be printed and shared with your doctors.
  • Treatment Cost Calculator – Estimate your share of costs for many common conditions and services, based on your particular benefits and coverage information.

Go green and get rid of clutter

Having all your health plan information online is a great way to get rid of clutter, stay organized and keep on top of your health at your convenience. By going paperless, you can conveniently access your personal message center to read plan communications, while helping to save trees!

Get the following items and more electronically:

  • Explanations of benefits (EOBs)
  • Notifications regarding when your claims are processed
  • Personalized information about your health
  • Your plan newsletter
  • Timely communications about your coverage and benefits

Enrollment and customer service

If you are a prospective member and have questions about enrollment, call 1-800-624-2414, Monday to Friday, 8 am to 6 pm (closed on weekends.) Use the Interactive Voice Response System after business hours. If you have a hearing or speech impairment and use a TDD, call 711.

If you are a current plan member, call Customer Service at 1-800-447-8255, Monday to Friday, 8 am to 6 pm (closed on weekends.)

Choosing the HIP FEHB High Option Plan — HIP Prime HMO

If you’d like to join the HIP Prime HMO High Option plan, simply fill out the enrollment form available from your agency’s Human Resources office. Make sure to include the HIP Prime HMO High Option plan enrollment codes as shown in the information above.

FEHB Drug Comparison Tool

Use our drug comparison tool to estimate your out-of-pocket prescription drug costs. Enter the medications you take and we'll show you your monthly out-of-pocket costs.

Click here to access it through ExpressScripts.

Your plan provides more than just coverage. You can take advantage of the many free programs and support services we offer to help you live a healthy lifestyle and manage your condition if you get sick or injured.

Health and wellness programs

Providing you with the right care at the right time is important to us. Our Health and Wellness programs are designed to supplement your doctor’s care. The services listed below can help you (or any enrolled family member) get well, feel better and improve overall quality of life. As a plan member you can get:

  • Help staying on a diabetes management plan
  • Heart disease support
  • Preventive cancer screenings
  • Domestic violence victim support and resources
  • Pregnancy management and support for depression after giving birth
  • Help to stop smoking
  • Chronic obstructive pulmonary disorder (COPD) support
  • Free checkups and immunizations for children and adults

We also serve our members and their communities by promoting overall wellness — body, mind and spirit. Take advantage of programs like Care for the Family Caregiver and Dignified Decisions — End of Life Care.

For more details about all these programs visit emblemhealth.com/stayhealthy

Healthy discounts

We’re here for you, with online tools, discounts and programs that make it easy to manage your health. With our Healthy Discounts* you get discounts and save money for services provided by participating health care professionals, such as:

  • Registered Dietitians – Save up to 25 percent on nutrition counseling.
  • Weight Loss Services – Save on Jenny Craig and NutriSystem.
  • Vitamins & Natural Supplements – Order online and save up to 45% on brand-name health products.
  • Health Club Memberships – Join selected clubs for the lowest publicly available rate or at least a 10% discount on enrollment fees and/or monthly membership fees.
  • Massage Therapy – Save up to 25 percent on therapeutic massage.
  • Acupuncture Therapy – Save up to 25 percent on acupuncture therapy.
  • Hearing Care – Save on hearing aid purchases and get other discounts through HearX, HearUSA and HearPO centers. At HearPO centers, you also get a low-price guarantee on hearing aids, free batteries, follow-up care and screenings, and a 60-day trial period with a 100% money-back guarantee.
  • Vision Affinity Discount Program – Receive discounts of up to 20 percent at participating vision providers.
  • Laser Vision Care – Save up to 25 percent of laser vision correction.
  • Health Care Services and Products – Get as much as half off the cost of over-the-counter drugs, dental care, home nursing care and more.

For more about these services, please visit emblemhealth.com/goodhealth.

* Please note: Services included in the Healthy Discounts programs are available only through participating vendors. These discount programs are not health care benefits and we do not insure them.


2020 Plan Documents

Provider Coverage

With our robust network of quality doctors, you can get care from many of the region’s leading doctors, clinicians and facilities, including hospitals and urgent care centers.


A partner in wellness

The Right Care, Right in Your Neighborhood

AdvantageCare Physicians are the newest addition to the EmblemHealth family and are now one of the largest primary and specialty care practices in New York City. With 37 locations throughout New York City and Long Island, you can find a convenient location near home or work.