Take a look at the chart below to find your plan and information on how to use your OTC benefit:

Plan Name


OTC items by mail order

OTC items in retail stores

OTC items and healthy foods

OTC card

EmblemHealth VIP Dual (HMO D-SNP)*


EmblemHealth VIP Dual Reserve (HMO D-SNP)


EmblemHealth VIP Rx Saver (HMO) 






*OTC benefit is  not offered in Bronx, Kings, New York, and Queens counties

See your Evidence of Coverage or Cost Sharing Guide for the OTC amount you get with your plan or call EmblemHealth Medicare Connect Concierge for help. OTC benefit amount must be used within the benefit month and will not roll over.

EmblemHealth VIP Dual** and EmblemHealth VIP Dual Reserve Members

You can use your OTC benefit to buy both covered health items and healthy foods* from any participating OTC store or pharmacy we contract with, online, by phone, or through mail- order. The combined over-the-counter (OTC) health and food benefit allows you to also purchase fresh, nutritious, and healthy grocery items.

**OTC benefit is  not offered in Bronx, Kings, New York and Queens counties

Eligible food categories include:

  • Cereal (hot and cold).
  • Dairy products (milk, cheese, butter).
  • Dry foods (beans, fruit, pasta).
  • Eggs and egg substitutes.
  • Fresh food boxes (mixed produce, all vegetable, diabetic and other choices).
  • Frozen food.
  • Fruits and vegetables.
  • Juice.
  • Meat (poultry, beef, sausage, lunch meat).
  • Rice and whole grains.
  • Soup.
  • And more!

Ways to get healthy food eligible items:

  1. GA Foods, online a gafoods.com/emblemhealth or call 888-446-2836 (TTY: 711) Monday to Friday, 8 am to 8 pm for healthy food and produce; or
  2. FarmBoxRx, online at farmboxrx.com/emblemhealth or call 888-416-3589 (TTY: 711) Monday to Friday, 10 am to 6 pm for fresh food box choices include mixed produce, all vegetable, and diabetic choices.

*EmblemHealth VIP Rx Saver members do not have an OTC food option.

How to Get Your Covered Eligible Items*

  • Retail Locations

    Shop for covered items at participating retail locations.

  • Home Delivery

    Get covered OTC items delivered to your door with CVS Home Delivery (New for 2024!)  or ConveyBenefits 

EmblemHealth VIP Rx Saver (HMO) plan members receive $50 per month and can get covered OTC items by mail order only. 


Here are ways to order your OTC items for your mail order-only OTC benefit: