Welcome City of New York Employees!

Sign in or register above for myEmblemHealth to check your claims, email customer service securely or order an ID card.

As a City of New York employee, non-Medicare eligible retiree or Medicare eligible retiree, the plans listed below are available to you and your family.

TelaDoc Banner

The City and its unions are partnering with EmblemHealth to offer Teladoc.

It’s an easy, convenient way to access doctors for treatment of non-emergency conditions, including:

  • Cold and flu symptoms
  • Respiratory infections
  • Sinus problems
  • Allergies
  • Skin problems
  • Bronchitis

Teladoc is available 24 hours a day/7 days a week.

Teladoc is available to all City of New York employees, their families, and non-Medicare eligible members enrolled in the GHI Comprehensive Benefits Plan (PPO).

Why use Teladoc?

  • Board certified doctors with over 20 years of experience are ready to help you any time of day.
  • Wait time is less than 10 minutes.
  • If you need care now, are traveling out of town, or are considering going to the Emergency Room (ER) or Urgent Care for a non-emergency issue, Teladoc doctors can help right away.
  • Your family’s first visit is free.* After that, Teladoc visits have a $10 copay. This is a lower amount than the $15 copay you have with your Primary Care Physician (PCP).

How Do I Join?

  • Visit Teladoc.com/emblemhealth or call 800-835-2362 (800-Teladoc) (TTY: 711) to set up your account.
  • Complete your medical history.
  • Once you register, you are just a call or click away from getting treatment.

*Your family’s first Teladoc visit is paid for by the City of New York. Visits to your Primary Care Physician (PCP) have a $15 copay.

AdvantageCare Physicians

A long-term partner in wellness, AdvantageCare Physicians cares for our members in the New York metropolitan area.

Find out more

Duane Street Medical Office

Quality medical care has a convenient downtown address

ACPNY ExpressOur Duane St. location means there’s no need to leave downtown for quality healthcare. Whether you’re looking for primary or preventive care, on your way to, from or while at work, our downtown location gives City of New York employees convenient, flexible access to medical care and holistic health and wellness programs such as nutritional counseling and fitness classes. And, there’s even a full-service pharmacy on site.

To spend some quality time with us, visit 52 Duane St.

Important information about new benefit changes

Family Health InsuranceHIP HMO Preferred

Your HIP HMO Preferred plan continues to offer you $0 copayments for office visits when you choose a Preferred Primary Care Physician (PCP) provider from the Prime Network.

View more information and changes for HIP HMO Preferred plan.

OurPlans_SSP_PharmBene2_thumbOpioid Abuse Treatment

EmblemHealth will now cover you for medicines used to treat substance-use disorders. This includes medicines usually prescribed for opioid addiction and dependence. These medicines, along with counseling and behavioral therapies, can successfully treat these disorders and help with recovery.

View more information about your opioid abuse treatment benefits.

Do You Have Questions? We've Got Answers

Health care today can be hard to navigate on your own. We’re here for you every step of the way — from selecting your plan to helping you get the medical care you need. If you have any questions about these plans, please call Customer Service at the number listed for the particular plan.

* Hospitalization coverage for GHI CBP and GHI Senior Care is underwritten and administered by Empire BlueCross BlueShield.