What is the online Healthy Living questionnaire and how long does it take?
The Healthy Living questionnaire includes a series of questions about your overall health and wellness. It’s a useful way to measure and assess your starting point for achieving your best health. By completing the 20-25 minutes Healthy Living questionnaire located on your EmblemHealth Wellness Program portal, you can earn one entry per month as part of the Wellness Program Rewards Drawing. You can save your questionnaire at any point if you need to complete it later.
What if I don’t have a personal email?
Call our Gold Line at 833-CNY GOLD (833-269-4653) (TTY: 711) Monday to Friday, 8 a.m. to 8 p.m., or Saturday, 8 a.m. to 1 p.m. and we can make sure you have access to the information and resources you need.
How do I earn a monthly rewards entry for “Going Paperless”?
By selecting “Go Paperless” for all communications through our member portal, you are choosing to receive all communications from EmblemHealth online. You will earn one entry a month into the Wellness Program Rewards Drawing if you keep your paperless preference active.
What is the “Know Your Benefits” video and quiz and how do I complete it?
The “Know Your Benefits” video provides a brief and helpful overview of your benefits. After watching the full video and completing the short quiz, you can earn one entry each month until the end of the calendar year. The video and quiz are available on the Health and Wellness page at my.emblemhealth.com.
When do the screenings and other services I receive count toward the rewards drawing and where may I track my entries?
Your progress and drawing entries will be tracked through the Wellness Program and you can check your entries online. Preventive services and screenings received from Jan. 1, 2022 through Dec. 31, 2022 will count toward entries in the monthly drawing. Because certain activities are tracked through claims, it may take up to 90 days to be registered with the Wellness Program.
Once I “Go Paperless” and view the “Know Your Benefits” video, do I have to take any other action for my rewards drawing entries to be counted?
Yes, go to the Health and Wellness page at my.emblemhealth.com and launch the Wellness Program. Once you agree to the terms of participating in the program, and take certain healthy actions—like getting a flu shot, completing your online Healthy Living questionnaire, or getting an age-appropriate checkup—you will be automatically entered into the monthly rewards drawing. Most monthly drawing entries will carry over every month through the rest of the calendar year.
I have a chronic condition and need support managing my health daily. Are there programs that I can enroll in to provide more direct care and management?
Yes, EmblemHealth has a dedicated team of coaches and care managers who can help you manage your chronic condition daily and develop a long-term plan to achieve your individual goals for better health. You can even win entries into the monthly rewards drawing by completing certain activities to help you get on the track to better health. By completing a survey or reading a fact sheet in the EmblemHealth Wellness Program portal, you are entered into the drawing entry for that month and every month after for the rest of the year.
You can also earn monthly drawing entries by participating in ongoing case management with your coach and even for completing a medical visit for checking in on your chronic condition. All activities are designed to make managing your health a whole lot easier and more rewarding. Call a Gold Line agent at 833-CNY-GOLD (833-269-4653) (TTY: 711) Monday to Friday, 8 a.m. to 8 p.m., and Saturday, 8 a.m. to 1 p.m. to find out more.
How do I track my steps as part of the monthly Wellness Program Rewards Drawing?
Tracking steps can be a simple way to reach your exercise goals. Check your mobile phone to see if it includes a step tracking program, or you may purchase a separate tracking device to adequately measure your steps. You can also earn a rewards entry by completing 30 minutes of exercise three times a week. By tracking your progress on the EmblemHealth Wellness Program, you can earn a rewards entry—one per month—when you complete these activities. Staying fit has never been more fun.
May other members who are on my plan earn Wellness Program Rewards entries for healthy habits?
At this time, only HMO Preferred Plan subscribers and their spouses are able to earn entries.
Where can I see more details about the Wellness Program Rewards Drawing?
See the drawing rules and parameters below. You may also call the Gold Line at 833-CNY-GOLD (833-269-4653) (TTY: 711) Monday to Friday, 8 a.m. to 8 p.m., or Saturday, 8 a.m. to 1 p.m., and we can make sure you get your questions answered.